MARKETING IN PUBLIC ORGANIZATIONS AS A TOOL FOR ENSURING SUSTAINABLE DEVELOPMENT: EVOLUTION OF APPROACHES AND MODERN PRACTICES

Keywords: non-profit marketing, sustainable development, charitable organizations, marketing in philanthropy, social sustainability, branding, fundraising, communications, trust

Abstract

The article examines the conceptual and practical foundations of using marketing as an instrument for ensuring the sustainable development of charitable organizations. Particular attention is paid to the role of marketing strategies in building trust, attracting donors, and improving the effectiveness of communication processes within the non-profit sector. The study substantiates that under conditions of socio-economic instability, digital transformation, and increased competition for donor resources, marketing becomes not only a supportive function but also a strategic tool for organizational sustainability. The methodological framework of the research is based on systemic and comparative approaches combined with elements of content analysis. This methodology made it possible to identify key trends in the application of marketing tools by charitable organizations and to assess their impact on stakeholder engagement and organizational performance. The research results demonstrate that the integration of marketing into the operational activities of charitable foundations contributes to a higher level of stakeholder involvement, the strengthening of reputational capital, and the enhancement of social effectiveness. The article emphasizes that transparent communication, consistent branding, and data-driven fundraising strategies significantly influence public trust and long-term donor relationships. Furthermore, the research highlights that the adoption of specialized marketing models facilitates the synchronization of organizational mission with donor expectations, minimizing the risks of resource volatility. By leveraging psychological aspects of donor behavior and advanced segmentation, nonprofit organizations can create personalized value propositions that significantly increase the efficiency of social resource mobilization. The study further emphasizes that the integration of digital marketing tools and ethical transparency not only attracts more donors but also fosters long-term institutional resilience. Consequently, implementing these strategic marketing frameworks serves as a critical mechanism for ensuring the continuous social impact and financial viability of nonprofit entities in a competitive environment. The practical value of the study lies in the possibility of applying the proposed analytical model for evaluating marketing effectiveness in order to improve the sustainability of non-profit organizations in Ukraine. The findings can be used by managers of charitable foundations, marketing specialists, and researchers interested in the development of effective marketing systems in the non-profit sector.

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Coetzee, C. (2022). Digital engagement strategies for NGOs. IntechOpen.

Dolnicar, S., & Lazarevski, K. (2009). Marketing in nonprofit organizations: An international perspective. International Marketing Review, 26(3), 367–388. DOI: https://doi.org/10.1108/02651330910960780

Drucker, P. F. (2006). Managing the non-profit organization: Principles and practices. HarperCollins Publishers.

Hart, T. R. (2002). ePhilanthropy: Using the internet to build support. International Journal of Nonprofit and Voluntary Sector Marketing, 7(4), 353–360. DOI: https://doi.org/10.1002/nvsm.192

Helmig, B., Ingerfurth, S., & Pinz, A. (2014). Success and failure of nonprofit organizations: Theoretical foundations and empirical evidence. Voluntas, 25(6), 1509–1538. DOI: https://doi.org/10.1007/s11266-013-9402-5

Hume, C., & Hume, M. (2015). The critical role of internal marketing in nonprofit organizations. International Journal of Nonprofit and Voluntary Sector Marketing, 20(4), 250–263. DOI: https://doi.org/10.1080/10495142.2014.934567

Hu, Q., & Kapucu, N. (2015). Can management practices make a difference? Nonprofit organization financial performance during times of economic stress. European Journal of Economic and Political Studies, 8(1), 1–18.

Kotler, P., & Lazer, W. (1969). Marketing management and social change. Journal of Marketing, 33(1), 46–50. DOI: https://doi.org/10.1177/002224296903300111

Kotler, P., & Zaltman, G. (1971). Social marketing: An approach to planned social change. Journal of Marketing, 35(3), 3–12. DOI: https://doi.org/10.2307/1249783

Kreutzer, K., & Jäger, U. (2011). Volunteering versus managerialism: Conflict over organizational identity in voluntary associations. Nonprofit and Voluntary Sector Quarterly, 40(4), 634–661. DOI: https://doi.org/10.1177/0899764010369386

Lee, S. M. (2019). Strategic marketing in nonprofit sector. International Journal of Nonprofit and Voluntary Marketing, 24(2), 100–113.

Ivaniuk, M. (2023). Sotsialnyi media marketynh (SMM) yak faktor rozvytku imidzhu blahodiinykh orhanizatsii [Social media marketing (SMM) as a factor in the development of the image of charitable organizations]. DOI: https://doi.org/10.5281/zenodo.17541417

Maier, F., Meyer, M., & Steinbereithner, M. (2016). Nonprofit organizations becoming business-like: A systematic review. Nonprofit and Voluntary Sector Quarterly, 45(1), 64–86. DOI: https://doi.org/10.1177/0899764014561796

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Najev Čačija, L. (2018). Marketing for improved sustainability in nonprofit organizations. University of Zagreb Press. DOI: https://doi.org/339.138:061.2

Parthasarathy, S. (2013). Marketing for sustainability: Challenges and opportunities in the nonprofit sector. Journal of Marketing for Social Impact, 4(1), 28–62.

Sargeant, A., & McKenzie, J. (1998). The lifelong donor journey: Relationship marketing in the voluntary sector. International Journal of Nonprofit Marketing, 4(1), 23–37.

Sanders, M. (2020). Social value creation in nonprofit marketing. Journal of Social Enterprise Studies, 5(3), 201–216. DOI: https://doi.org/10.1177/0899764013508

Seitanidi, M. M., & Crane, A. (2009). Implementing CSR through partnerships: Understanding the selection, design and institutionalization of nonprofit-business partnerships. Journal of Business Ethics, 85(2), 413–429. DOI: https://doi.org/10.1007/s10551-008-9743-y

Tabaku, E., & Mersini, M. (2014). Marketing strategies of nonprofit organizations. Academic Journal of Interdisciplinary Studies, 3(7), 45–52.

Ivaniuk, M. (2023). Sotsialnyi media marketynh (SMM) yak faktor rozvytku imidzhu blahodiinykh orhanizatsii [Social media marketing (SMM) as a factor in the development of the image of charitable organizations]. DOI: https://doi.org/10.5281/zenodo.17541417

Werke, K., & Bogale, B. (2024). Sustainability-oriented marketing in nonprofit sector: Strategic perspectives for emerging economies. Journal of Nonprofit & Public Sector Marketing, 36(2), 122–140. DOI: https://doi.org/10.1080/10495142.2023.2290531

Wymer, W., & Boenigk, S. (2020). The meaning and measurement of nonprofit marketing performance. Nonprofit and Voluntary Sector Quarterly, 50(1), 65–88. DOI: https://doi.org/10.1002/nvsm.1690

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Published
2026-02-03
How to Cite
Chala, N., & Urazghyldieieva, K. (2026). MARKETING IN PUBLIC ORGANIZATIONS AS A TOOL FOR ENSURING SUSTAINABLE DEVELOPMENT: EVOLUTION OF APPROACHES AND MODERN PRACTICES. Kyiv Economic Scientific Journal, (12), 246-254. https://doi.org/10.32782/2786-765X/2026-12-31
Section
SCIENTIFIC ARTICLES